Not a one-size-fits-all app. EBH is a personalised online business system built around your equestrian business, using a client-owned Notion workspace and connected forms.

Yes. The Hub runs in Notion, but you do not need to know how to build or manage it yourself. A free client-owned workspace is normally enough at launch, and EBH sets it up and shows you how to use it.

Yes. Your business records belong to you and your workspace is client-owned. You can request an export of your data at any time.

Hub Care has an initial 12-month term beginning when your Hub goes live. Your £15 monthly price is guaranteed throughout that period. After the initial term, it continues monthly and can be cancelled with 30 days’ written notice. We’ll confirm the end date and explain the available export and handover options before managed support ends.

Yes. Your Hub can grow with your business. New forms, workflows or Hub areas are discussed and quoted before work begins.

Yes. Ongoing support starts at £25 per hour and can be used ad hoc or as a regular monthly allocation for agreed administration.

No. EBH can organise invoice information, payment tracking and the administration around your finances, but it does not replace Xero or other accounting software.

No. They are practical administrative tools to help you organise and record compliance-related activities. They do not replace legal, veterinary, health and safety or regulatory advice, and using them does not by itself guarantee compliance. You remain responsible for adapting them to your business and obtaining professional advice where required.